Built for Automotive

Every Missed Call Is a Lost Repair Job or Sale

58% of auto service calls happen when your team is busy with customers. Our AI answering service books appointments, provides repair status updates, and captures sales leads 24/7—so you never lose business to voicemail.

40%
More Appointments
92%
Customer Satisfaction
65%
Cost Reduction
Incoming Service Call 2:34 PM
AI Assistant
Thank you for calling Premier Auto Service. How can I help you today?
Customer
My check engine light just came on. Can I get it looked at?
AI Assistant
I can schedule a diagnostic for you. We have availability tomorrow at 9 AM or 2 PM. Which works better? The diagnostic fee is $89 which applies toward any repairs.
23 Appointments
Booked today
Status Updates
86 calls handled
Tow Dispatched
3 min response
Industry Challenges

Your Service Advisors Can't Answer Every Call

Between customers at the counter, technicians needing approvals, and phones ringing off the hook, too many callers end up at voicemail—and most of them never call back.

Missed Appointment Calls

When customers call for service and get voicemail, they call the next shop. By the time you return the call, they've already booked elsewhere—costing you the repair and future business.

76% of callers won't leave a voicemail

Status Call Interruptions

"Is my car ready?" calls constantly interrupt service advisors, pulling them away from customers at the counter and slowing down the entire operation.

35% of calls are status inquiries

After-Hours Emergencies

Breakdowns don't happen during business hours. When customers are stranded at night or on weekends, they need immediate help—not a message saying you're closed.

58% of service calls are after hours

Lost Sales Leads

For dealerships, internet leads that can't reach someone immediately go cold fast. Every hour of delay reduces your chance of selling by 10%.

78% buy from first dealer to respond

Bilingual Service Needs

Spanish-speaking customers often struggle to communicate their vehicle issues clearly. Language barriers lead to misdiagnosis and customer frustration.

28% of customers prefer Spanish

Staffing Challenges

Finding reliable service advisors is increasingly difficult. When someone calls out sick, phone coverage suffers and appointment slots go unfilled.

62% of shops struggle to hire advisors
AI-Powered Features

Built for Auto Service Excellence

Our AI understands automotive service—from oil changes to engine rebuilds—and speaks to customers like your best service advisor.

Smart Appointment Scheduling

AI checks your shop management system for real availability, gathers vehicle information and symptoms, then books the appropriate service time—whether it's a quick oil change or a full diagnostic.

Real-time availability Service time estimation Vehicle info capture SMS confirmations

Instant Repair Status Updates

Integrated with your shop management system, AI provides real-time repair status, estimated completion times, and cost updates—eliminating the constant "Is my car ready?" interruptions.

Live repair status ETA updates Cost estimates Pickup coordination

Emergency & Towing Support

For after-hours emergencies, AI gathers vehicle location and breakdown details, dispatches your tow truck partner, and keeps customers updated on ETA—turning emergencies into service appointments.

Location capture Tow dispatch ETA updates Follow-up scheduling

Sales Lead Qualification

For dealerships, AI qualifies sales leads by gathering trade-in details, budget range, and vehicle preferences. Schedule test drives and connect hot leads immediately to your sales team.

Lead qualification Test drive booking Trade-in info Inventory lookup

Quote & Estimate Requests

Handle pricing inquiries for common services like oil changes, brake jobs, and tire rotations. Capture detailed vehicle info for complex estimates and route to your team with all details ready.

Standard pricing Vehicle details Service packages Quote follow-up

Bilingual Service

Seamlessly support English and Spanish-speaking customers. The AI captures vehicle symptoms and service needs accurately in both languages, ensuring nothing gets lost in translation.

English & Spanish Technical accuracy Cultural nuance Translated summaries

Recall & Service Reminders

Proactively handle inbound calls about manufacturer recalls. Schedule recall appointments, explain the service involved, and reassure customers about vehicle safety.

Recall information Priority scheduling Loaner coordination Parts availability

Parts & Warranty Questions

Handle inquiries about parts availability, warranty coverage, and extended service plans. Provide accurate information and connect customers to parts or service when needed.

Parts lookup Warranty check Service history Plan options
Live Demo

Hear Our AI Handle Real Auto Service Calls

Listen to actual call recordings showcasing how our AI manages everything from appointment scheduling to roadside emergencies.

Service Appointment

Customer scheduling a brake inspection

Repair Status Check

Customer checking on their vehicle's progress

Roadside Emergency

After-hours breakdown requiring tow dispatch

Sales Inquiry

Prospective buyer asking about inventory

Service Appointment Call 1:52
"Thank you for calling Premier Auto Service. I can help you schedule that brake inspection. What vehicle will you be bringing in?"
ROI Calculator

Calculate Your Shop's Potential Savings

See how much revenue you're losing to missed calls and how AI answering can transform your business.

Capture Every Call

Never send another customer to voicemail

Fill More Bays

Convert calls to appointments automatically

Free Up Advisors

Let staff focus on customers in the shop

Enter Your Shop Details

Average inbound calls per day
Percentage of calls going to voicemail
Your average service ticket value
Percentage of calls that book service
Calls Captured Daily 15
Extra Appointments/Month 156
Monthly Revenue Recovery Calculate
Annual Revenue Impact Calculate
Success Stories

Auto Shops Driving Real Results

From independent shops to multi-location dealerships, see how AI answering transforms automotive businesses.

Premier Auto Care
3-Bay Independent Shop

We were losing 8-10 calls a day to voicemail. Now every call gets answered and we've significantly increased monthly revenue from appointments we would have missed.

42%
More Appointments
43%
Monthly Increase
Westside Auto Group
Ford/Chevy Dealership, 6 Locations

The service department was drowning in status calls. AI handles 200+ status inquiries daily across our stores, freeing advisors to focus on upselling and customer experience.

200+
Status Calls/Day
23%
CSI Improvement
Quality Tire & Auto
Regional Chain, 12 Stores

During tire season, phones were ringing off the hook. AI appointment booking handled the surge perfectly—we set a company record for October installations.

34%
Peak Season Lift
96%
Answer Rate
Integrations

Works With Your Shop Management System

Seamless integration with the automotive software and tools you already use.

Mitchell 1
Shop-Ware
Tekmetric
AutoFluent
Shop Boss
ALLDATA
CDK Global
Reynolds
DealerSocket
VinSolutions
Xtime
DriveCentric
Getting Started

Up and Running Fast

Most shops are live within 48 hours—with full customization for your services, pricing, and procedures.

1

Service Setup

We configure your services, pricing, and appointment types.

2

System Integration

Connect to your shop management for real-time scheduling.

3

AI Training

Custom training on your procedures, vendors, and policies.

4

Go Live

Forward your lines and start booking more appointments.

FAQ

Common Questions

Everything auto service businesses want to know about AI answering.

Can the AI actually book appointments?
Yes, our AI integrates with popular shop management systems to check real-time availability and book appointments directly. It gathers vehicle year/make/model, customer symptoms, and preferred times before confirming the booking.
How does it handle roadside emergencies?
For after-hours breakdowns, the AI gathers location, vehicle details, and the nature of the problem. It can dispatch your preferred tow truck partner, provide ETA updates, and schedule a follow-up service appointment—all while keeping the customer informed.
Does it work for dealership sales and service?
Absolutely. We set up separate handling for sales calls (inventory inquiries, test drives, trade-ins) and service calls (appointments, status, recalls). Hot sales leads can be transferred immediately to your BDC or sales floor.
Can customers check their repair status?
Yes, when integrated with your shop management system, the AI provides real-time updates on repair status, estimated completion time, and current charges. Customers get instant answers without waiting on hold or interrupting your service advisors.
What about pricing and estimates?
The AI can quote standard service prices (oil changes, brake pads, tire rotations) based on your pricing matrix. For complex repairs requiring inspection, it captures vehicle details and schedules a diagnostic, explaining that an accurate estimate requires seeing the vehicle.
How does it handle Spanish-speaking customers?
Our AI provides full bilingual support, seamlessly switching between English and Spanish. It accurately captures vehicle symptoms and service needs in both languages, with all call summaries available in your preferred language for your records.

Stop Losing Customers to Voicemail

Every missed call is revenue driving away. Start capturing every service opportunity with AI answering.

48-Hour Setup
No Long-Term Contract
30-Day Money Back