67% of tenant calls happen after hours. Our AI answering service handles emergency triage, maintenance requests, leasing inquiries, and routine questions 24/7—keeping tenants satisfied and your team focused.
Between maintenance emergencies, leasing inquiries, and routine questions, your phone never stops ringing. Traditional answering services can't handle the complexity of property management.
Burst pipes, HVAC failures, and lockouts don't wait for business hours. Missed emergencies lead to property damage and tenant lawsuits that cost far more than prevention.
Prospective tenants call multiple properties when looking for a rental. If you don't answer immediately, they move on to the next listing—costing you months of rent.
Sticky notes, email threads, and voicemails create a maintenance nightmare. Requests fall through the cracks, tenants get frustrated, and small problems become expensive repairs.
Diverse tenant populations need support in their preferred language. Language barriers lead to misunderstandings, missed details, and compliance issues in fair housing.
Chasing late payments consumes hours of staff time each month. Awkward conversations and payment arrangement tracking take focus away from growth activities.
Property management has notoriously high turnover. Every new hire means weeks of training on procedures, properties, and tenant relationships—only to repeat the cycle.
Our AI understands the unique challenges of managing properties—from emergency escalation protocols to lease terms and maintenance priorities.
AI distinguishes true emergencies (floods, fires, gas leaks, security threats) from routine requests. Real emergencies trigger immediate escalation to on-call staff with complete incident details.
Every maintenance call becomes a structured work order with unit number, issue category, urgency level, tenant availability, and access instructions—automatically synced to your PM software.
Qualify prospective tenants by gathering move-in timeline, household size, income range, pet ownership, and rental history. Schedule showings directly on your calendar and send property info via text.
Manage unlimited properties with unique procedures, contacts, and escalation rules. AI automatically identifies which property the tenant is calling about and applies correct protocols.
Handle payment inquiries, provide balance information, explain late fees, and set up payment arrangements. Integrates with your payment portal to give tenants real-time account status.
Seamlessly switch between English and Spanish based on tenant preference. Support fair housing compliance while serving diverse tenant populations in their preferred language.
Streamline tenant transitions with automated scheduling for inspections, key handoffs, and utility transfers. Ensure nothing falls through the cracks during the busiest times.
Handle homeowner association calls including violation inquiries, architectural requests, common area issues, and board meeting information. Maintain community standards efficiently.
Listen to actual call recordings showcasing how our AI manages everything from emergency plumbing to prospective tenant inquiries.
Water leak at 11 PM requiring immediate vendor dispatch
Tenant reporting a non-emergency AC issue
Prospective tenant asking about available units
Current tenant inquiring about rent balance
See how much time and money you could save by automating tenant calls, maintenance requests, and leasing inquiries with AI.
Handle 3x more calls without adding headcount
Never miss a prospective tenant inquiry again
Proper emergency response documentation
Join hundreds of property management companies that have transformed their tenant communication with AI.
We eliminated our after-hours answering service and reduced emergency response times from 45 minutes to under 10. Tenant satisfaction scores jumped 34 points.
The bilingual capability was crucial for us. 40% of our tenants prefer Spanish, and now they get the same quality service regardless of language or time of day.
Managing 32 HOAs means 32 different sets of rules and contacts. The AI handles it all seamlessly—homeowners get accurate answers without waiting for callbacks.
Seamless integration with the property management software and tools you already use.
Our streamlined onboarding gets you up and running fast—with full customization for your properties and procedures.
We configure each property with unique contacts, procedures, and escalation rules.
Custom training on your lease terms, maintenance categories, and community rules.
Connect to your PM software for automatic work order creation and tenant lookup.
Forward your lines and start delivering 24/7 tenant support immediately.
Everything property managers want to know about AI answering services.
Join property managers across the country who never miss a maintenance emergency, leasing opportunity, or tenant call.