73%
Of Pet Emergencies Happen After Hours
When a pet is in distress, owners call immediately - they don't wait until morning. If your after-hours line goes to voicemail, panicked pet parents call the emergency hospital down the street. That's a client lost forever.
Source: AVMA Veterinary Emergency Study 2024
The Veterinary Phone Crisis

Pet Emergencies Don't Wait.
Neither Should Your Phone System.

A dog hit by a car at 2 AM. A cat that ate something toxic on Sunday. Pet owners panic and call whoever answers first. If that's not you, they become someone else's client - permanently.

After-Hours Emergencies Go Unanswered

73% of emergencies occur outside business hours. Your voicemail message doesn't comfort a panicked pet parent at midnight.

Medication Refills Overwhelm Staff

35% of daily calls are prescription refill requests. Each one interrupts patient care and creates documentation burden.

Vet Tech Shortage Is Critical

Industry-wide vet tech shortage means your skilled staff shouldn't be answering phones. They should be helping animals.

Compassion Fatigue Burns Out Teams

Constant phone interruptions plus emotional cases equals burnout. Staff turnover in veterinary is at all-time highs.

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35%
Of Calls Are Medication Refill Requests
More than a third of your phone calls are routine refill requests that pull staff away from patient care. AI can capture all medication details accurately and route to the appropriate DVM for approval.
Source: Veterinary Practice Management Survey
Built for Veterinary

AI That Understands Pet Care

Not a generic phone bot. Purpose-built for veterinary practices with species-specific triage, medication protocols, and emergency routing.

Emergency Triage Protocol

  • Identifies life-threatening symptoms (bloat, toxin ingestion, trauma)
  • Routes true emergencies to on-call veterinarian immediately
  • Provides first-aid guidance while owner transports
  • Schedules urgent same-day appointments for non-emergencies
  • Documents symptoms for medical record

Medication Refill Handling

  • Captures patient name, medication, dosage, and pharmacy
  • Verifies last fill date and refill authorization
  • Routes controlled substances appropriately
  • Sends confirmation when prescription is ready
  • Handles food and supplement orders
Real-World Performance

Saturday 10 AM: 42 Calls During Your Busiest Surgery Block

Weekend mornings are peak call time - and peak surgery time. See what happens when AI handles the phones.

Real Scenario: 3-DVM Mixed Practice

Saturday 9:00 AM - 12:00 PM | Two surgeries in progress, one DVM seeing appointments

12
Appointment Requests
11
Medication Refills
8
Post-Op Questions
6
Potential Emergencies
5
Lab Results/Billing

Without AI (Current Reality)

  • One tech juggles phones while assisting surgery
  • 28 calls go to voicemail, callbacks take hours
  • 2 emergencies miss immediate attention
  • Surgery gets interrupted 6 times
  • Staff stressed, care quality suffers
  • Owners frustrated with hold times

With AI Answering

  • All 42 calls answered professionally
  • 6 potential emergencies triaged immediately
  • 2 true emergencies routed to on-call DVM
  • 11 refill requests captured with full details
  • 12 appointments scheduled automatically
  • Surgery proceeds without interruption
Calculate Your ROI

See Your Practice's Impact

Enter your numbers to see how much you could save by letting AI handle routine calls.

Calls per day
Calls going to VM
Per visit revenue
Emergency revenue
Staff hourly cost
Per client over time

Your Estimated Monthly Impact

Calculate
Emergency Capture
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New Clients Retained
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Staff Time Saved
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Total Monthly Value
The Solution

AI That Cares for Pet Parents Like Your Best Team Member

Deploy an AI that answers every call with compassion, triages emergencies accurately, and frees your team to focus on what they do best - caring for animals.

24/7 Emergency Triage

AI identifies symptoms requiring immediate attention - bloat, toxin ingestion, trauma, difficulty breathing. True emergencies get routed to your on-call DVM instantly.

Medication Refill Automation

Captures patient name, medication, dosage, quantity, and pharmacy. Routes to appropriate DVM for approval. Notifies client when ready for pickup.

Smart Appointment Scheduling

Books wellness exams, sick visits, and follow-ups. Understands appointment types and durations. Sends reminders to reduce no-shows.

Post-Op Care Instructions

Answers common post-surgical questions. Identifies complications requiring callback. Documents concerns in patient record.

Compassionate Communication

Trained on veterinary empathy. Handles emotional situations with care. Knows when human touch is needed and escalates appropriately.

Practice Management Integration

Works with eVetPractice, Cornerstone, AVImark, Impromed, and more. Real-time scheduling and patient record access.

Real Results

Veterinary Practices Seeing Results

From small animal clinics to multi-location hospitals, see how AI is transforming veterinary practice operations.

Small Animal Clinic

Paws & Claws Vet, Colorado

89%
Calls Answered
3.2x
ROI Achieved
14
Emergencies Captured
3 hrs
Daily Staff Time Saved
"We used to lose emergency calls on weekends. Now AI triages 24/7 and I get texts for true emergencies. We've captured 14 emergency cases this month that would have gone to the ER hospital."
Mixed Practice

Valley Veterinary Services, TX

45%
Fewer Interruptions
2.8x
ROI Achieved
150+
Refills Handled/Month
24/7
Coverage
"Medication refills were drowning us. Now AI captures all the details and routes to the right DVM. My techs actually have time for patient care again."
Emergency Hospital

24-Hour Pet ER, California

100%
Calls Answered
65%
Cost Reduction
0 sec
Hold Time
92%
Triage Accuracy
"In emergency medicine, seconds matter. AI triage matches our protocols exactly. Life-threatening calls get immediate human attention while AI handles routine inquiries."
Seamless Integration

Works With Your Practice Management System

No switching software. We integrate with the veterinary systems you already use.

Practice Management

eVetPractice Cornerstone AVImark Impromed Shepherd Digitail Vetter

Client Communication

PetDesk Weave AllyDVM VitusVet Otto

Pharmacy

Vetsource Covetrus Chewy Vet In-House Pharmacy

Phone Systems

Your Current Number RingCentral 8x8 Vonage
Fast Implementation

Live in 48-72 Hours

No IT projects. We handle everything so you can focus on patients.

1

Discovery Call

30 minutes to understand your practice, emergency protocols, and workflow preferences.

2

Protocol Configuration

We configure AI with your triage protocols, appointment types, and routing rules.

3

System Integration

Connect to your practice management system for real-time scheduling and records.

4

Go Live

Flip the switch. AI starts handling calls. We monitor and optimize continuously.

Ready to Never Miss Another Emergency?

Join hundreds of veterinary practices using AI to capture emergencies, handle refills, and deliver compassionate care around the clock.

Vet-Specific AI 24/7 Emergency Triage Refill Automation No Setup Fees