58% of restaurant calls go unanswered. Each one represents a reservation, a takeout order, or a catering inquiry walking straight to your competitor. Our AI voice agent answers every call in under one second, 24 hours a day, in 30+ languages.
In an era of apps and online ordering, 63% of Americans still say calling is their preferred way to contact a restaurant, according to a 2025 Harris Poll of 2,065 U.S. adults. For reservations, special requests, and catering inquiries, the phone remains the default channel.
Yet most restaurants miss the majority of these calls during peak hours — when the host stand is overwhelmed, the kitchen is slammed, and every team member is occupied.
The result: According to HungerRush, the average QSR loses over $27,000 per year from unanswered calls alone. For full-service restaurants with higher check averages, the impact is significantly greater.
A fully trained voice agent that sounds natural, handles complex requests, and never puts a caller on hold.
Checks availability, confirms party size and time, handles special requests (high chairs, dietary needs, celebrations), and sends SMS confirmations — all in real time.
Processes takeout and delivery orders with full menu knowledge. Handles modifications, add-ons, and upsells. Sends order links or processes directly through your POS.
Hours, location, parking, dress code, allergen info, menu questions, private events — trained on your specific restaurant details, updated in real time.
Auto-detects caller's language and responds fluently. Spanish, Mandarin, French, Korean, Portuguese — no setup required. Serve 100% of your market.
Automatically identifies and blocks robocalls and spam before they waste your time. Import blocklists from any device. Stop unwanted calls from reaching you.
Transfers to a live person anytime. Ring First mode lets your phone ring first — if no one answers, AI takes over. You control the experience.
These aren't projections — they're verified outcomes from restaurants already using AI voice technology.
This multi-location restaurant deployed Popmenu's AI phone answering across their locations. The AI fielded nearly 95,000 calls, with 40% being revenue-generating interactions.
White Castle deployed SoundHound's "Julia" AI across over 100 drive-thru lanes, many operating 24/7. The system achieved a 90% order completion rate with an average processing time of roughly 60 seconds.
ConverseNow powers AI ordering for brands including Domino's and Fazoli's. Their system processes over 2 million conversations per month, repurposing 83,000+ labor hours.
Jet's Pizza deployed HungerRush's OrderAI system, achieving a 92% order completion rate across 3 million+ successful orders — generating $100M in revenue through the AI channel.
You don't change your phone number or your phone service. We work alongside your existing setup with three flexible routing options:
Every call is recorded, transcribed, and analyzed. Search any conversation by keyword. See what customers actually ask. Use insights to train AI better and make data-driven decisions.
AI voice technology in restaurants is no longer experimental — it's mainstream.
82% of restaurant executives expect their AI investments to increase in the next fiscal year, with 63% already using AI for customer experience daily.
Papa John's deployed AI phone systems across all 600 corporate-owned locations, with "significant and growing" adoption among 2,700 franchisees. Approximately 30% of their orders previously came by phone.
79% of restaurant operators have implemented or are considering AI (Popmenu, 2024). Toast's survey of 712 decision-makers found 86% are comfortable using AI, with 81% planning to increase use.
Schedule a personalized demo and see how your restaurant can benefit.