Can I use the AI phone agent before the direct Oracle MICROS Simphony connection ships?

Yes. The agent is fully functional today on your existing number; direct Oracle MICROS Simphony connectivity gets wired in for you as it rolls out.

Will the AI phone agent change how my Oracle MICROS Simphony works?

No. Your register, menu, and reports stay as they are — orders reach you the way your online orders already do.

Do I keep my phone number?

Yes, always. Standard call forwarding from your existing carrier routes calls to the AI on your schedule.

Oracle MICROS Simphony Integration

Every Call Answered. Simphony Ready.

Your AI phone agent starts answering on your existing number today — orders, reservations, private-party inquiries, and questions handled 24/7, from single fine-dining rooms to hotel and stadium operations running Oracle MICROS Simphony. Direct Simphony connectivity through Oracle's Transaction Services is on our roadmap.

Get Early Access Call (213) 810-3611

Today

AI answering works on any Oracle MICROS Simphony restaurant's line

2 min

of your time to get started

settings screens you'll ever touch

scaledgrowthagency.com/client

Dashboard showing AI-handled calls and orders

What You Get

What the Oracle MICROS Simphony Integration Delivers

Available today: full AI phone coverage. On the roadmap: direct Oracle MICROS Simphony wiring underneath it.

24/7 Answering — Today

Every call answered immediately on the number you already have. Orders, reservations, hours, allergen questions — handled while your team works the floor.

Smart Order Links — Today

The agent texts callers a link to your menu so they order in two taps. Orders reach you exactly the way your online orders already do.

Reservations & FAQs — Today

Bookings taken, confirmations texted, and every "are you open on Labor Day?" answered — trained on your restaurant's real details.

Oracle MICROS Simphony Menu Sync — Roadmap

Direct menu sync from your Oracle MICROS Simphony so items, modifiers, and prices stay true to the register automatically. Early-access restaurants will be first in line when it ships.

Orders Into Oracle MICROS Simphony — Roadmap

Phone orders landing in your Oracle MICROS Simphony ticket flow like any other order — no extra tablet. Planned as Oracle MICROS Simphony partner connectivity becomes available.

Concierge Setup — Always

A real person from our team builds your agent, tests it with you on a live call, and stays your single point of support. You never configure anything technical.

Setup

Three Steps, Zero Technical Work

If you can answer a phone call, you can finish this setup.

Tell us about your restaurant — 2 minutes

Restaurant name, best number, email. That's the entire ask.

We build your agent

Menu, hours, and policies trained in; call routing configured with your existing carrier. Your number and your Oracle MICROS Simphony setup don't change.

You approve the test call, then it's live

Hear it answer, order something, try to stump it. Nothing goes live until you say so.

FAQ

Oracle MICROS Simphony Owners Ask Us

Yes — that's what early access means. The AI phone agent is fully functional today on your existing number: answering, taking orders via smart links, and booking guests. As direct Oracle MICROS Simphony connectivity rolls out, we wire it in for you with nothing to redo on your side.

No. Your register, menu, and reports stay exactly as they are. Orders from the agent reach you the same way your online orders already do — your team's workflow doesn't change.

Yes, always. We use standard call forwarding from your existing carrier. AI can answer every call, after-hours only, or only when your staff can't pick up — your choice, changeable anytime.

Yes. Each venue or outlet gets its own agent trained on its own menu, hours, and line, and everything reports into one dashboard. Enterprise rollouts are staged venue by venue, with your approval gating each go-live.

We do — all of it. You fill out one two-minute form, answer our call, and place a test call at the end. There is no step where you configure anything technical.