Do I need to change anything in my Toast setup to use the AI phone agent?

No. Your menu, ticket flow, and reporting stay as they are. Phone orders arrive through the same channel as online orders.

Do AI phone orders print like other Toast orders?

Yes — they land in Toast like an online order and follow your existing kitchen ticket and expo flow.

What happens when an item is 86'd?

The agent stops offering the item automatically and suggests the closest alternative.

Toast Integration

Your AI Phone Agent, Wired Into Toast

Every call answered, 24/7. Orders read from your Toast menu and delivered where your kitchen already looks. Sold-out items respected automatically. And you never touch a settings screen — our team sets up everything.

Get Connected Call (213) 810-3611

Live

on Toast restaurants today

2 min

of your time to get started

24/7

calls, orders & questions handled

scaledgrowthagency.com/client

Dashboard showing AI-handled calls and orders for a Toast restaurant

What You Get

Built Around Your Toast, Not Beside It

The difference between an answering service and a revenue channel is the POS connection.

Menu Sync From Toast

Your Toast menu is the single source of truth — the agent quotes the same items, modifiers, and prices your register does. When your menu changes, we update the agent for you; there's no second menu to maintain.

Orders Where Your Kitchen Looks

Phone orders flow into your Toast just like your online orders do — same ticket flow, same expo screen. No extra tablet chirping in the corner.

86'd Items Respected

When the kitchen 86's the salmon, the agent stops offering the salmon. Stock awareness is automatic — no angry callbacks about items you ran out of at 6 PM.

Smart Guest Texting

Confirmations, order links, directions, menus — the agent texts callers exactly what they need, branded to your restaurant.

Your Number, Your Rules

Keep your phone number and carrier. AI can answer always, after-hours only, or only when staff can't get to the phone — you choose, and you can change it anytime.

Concierge Setup

Our team builds the agent from your Toast menu, tests it against real scenarios, and walks you through a live test call before anything goes live.

Setup

From "Hello" to Live in Three Steps

Your part takes about two minutes. Ours typically wraps in a few business days — with a test call before anything goes live.

Tell us about your restaurant — 2 minutes

Restaurant name, contact info, done — that's everything we need from you.

We build your agent from your Toast menu

Menu, modifiers, prices, hours, policies — pulled from your Toast and trained into the agent. We configure call routing with your carrier so your number never changes.

You place the test call

Order a pizza. Ask a curveball question. Try to stump it. When you're satisfied — and only then — we flip it live.

Italian

full-service Italian restaurants running AI phone ordering on Toast

Live SGA deployment

Mexican

bilingual English/Spanish agents handling 400+ item Toast menus

Live SGA deployment

Pizza & Wings

half-and-half toppings, sauce mods, size logic — handled

Live SGA deployment

Sports Bars

game-night call volume answered without adding staff

Live SGA deployment

FAQ

Toast Owners Ask Us

No. Your menu, your ticket flow, and your reporting stay exactly as they are. Phone orders from the agent arrive through the same channel as your online orders, so your kitchen workflow doesn't change at all.

Yes — they land in Toast the way an online order does and follow your existing kitchen ticket and expo flow. Your team doesn't learn anything new.

The agent's stock awareness updates automatically — it stops offering the item and suggests the closest alternative instead. No more selling food you don't have.

Not yet — a directory listing is on our roadmap. You don't need it: the Get Connected path on this page is the same integration and the same concierge service, live today.

No — it adds the phone as a fully-captured channel alongside it. Calls you used to miss become orders in the same system you already reconcile every night.

Your AI Phone Agent, Wired Into Toast

Built Around Your Toast, Not Beside It

Menu Sync From Toast

Orders Where Your Kitchen Looks

86'd Items Respected

Smart Guest Texting

Your Number, Your Rules

Concierge Setup

From "Hello" to Live in Three Steps

Tell us about your restaurant — 2 minutes

We build your agent from your Toast menu

You place the test call

Toast Owners Ask Us

Ready to See It in Action?

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